Troubleshooting together

Troubleshooting together

Aug 7, 2020

Making Changes

Aside from the general best practice of making changes in a shared change controled environment (like not doing so without prior planning and communication) When trouble shooting in an environment that no-one is using for anything important currently, it’s still important to put everything back how you found it when you’re finished. This helps prevent configuration drift, and breaking things for the next person. When troubleshooting, you should keep a detailed and time ordered list of the things you have done. Especially changes to configuration, so you know how to reverse these chaneges after.